Booking Terms and Conditions

Discounts
• Members are entitled to a registration discount, this will automatically be applied to your registration when you are signed into your GBCA account attached to a member organisation .
• If you are a Future Green Leader, you can retrieve your discount by adding the GBFGL discount code at checkout. Note this is a heavily discounted rate and as such, cannot be used in conjunction with any other discount except for group discounts.
• Discounts and discount codes may be used once per registration.
• If you think you are a eligible for a discount and don’t see the option on your booking page, please contact us before booking to assist as discounts cannot be applied retrospectively.

Payment terms
• Fees must be paid at least 72 hours prior to attending the conference. We reserve the right to cancel any unpaid bookings after this time.
• For bookings under $1000, we are only able to accept payment by MasterCard, Visa and American Express. For bookings over $1000, you can select pay via EFT on the payment page and you will be sent an invoice.
• Should you need to pay by EFT or cheque and your booking is under $1000, please contact us and we will send you an invoice.

Cancellations and refunds
• If you find that you cannot attend Green Building Forum, you have the option to:
a. Transfer your ticket to another Green Building Forum 2025 city;
b. Or to a colleague;
c. Or to Green Building Forum 2025 virtual.
Note this must be requested via email at least 72 hours prior to your Green Building Forum.
• Refunds will not be given in any circumstances except as required by law.
Costs
• You are responsible for any ancillary costs associated with attending the conference, such as the cost of any travel or accommodation required to attend the event.

Ticket sharing
• Badges are issued to and used only by the attendee named in the registration. Sharing of attendee badges is not permitted at any time across the conference.
• Badges must be worn at all times during the conference. You may be asked to provide your photo ID to verify your identity while attending the conference

Your personal information
• By registering to Green Building Forum, you agree to receive emails with relevant information for the conference.
• To ensure all our conference partners and your fellow delegates and speakers derive the greatest value from the conference, we share a list of names, job title and organisation name (but not contact details) of attendees with Green Building Forum partners and attendees. If you would prefer to opt-out of such sharing, please email us.

Further information
• Please see here for GBCA’s full Terms and Conditions and Privacy Policy.